FAQ's
How should I use the Hair Growth Oil?
To use the Hair Growth Oil, simply separate your hair into sections and apply a few drops of the oil to your scalp. Follow up with a gentle scalp massage for better absorption.
What should I do if I experience an allergic reaction to the Hair Growth Serum or Clove Hydration Mist?
If you experience any kind of allergic reactions, discontinue use immediately, and consult with a healthcare professional.
Can I use your products on my locs?
Yes, our products are suitable for most hair types, including locs.
Where are you located?
We are located in York County, South Carolina, in the United States of America.
How much does shipping cost?
Shipping prices are calculated at checkout and vary based on the buyer’s location.
How much oil should I apply to my scalp?
Our Hair Growth Oil is potent, so we recommend using it in moderation. A little goes a long way.
When can I expect to witness results in terms of hair growth?
Results may vary, but many customers have reported visible growth results in less than 30 days when using our products up to four times a week.
I have experienced hair loss due to stress and medication. Will your oil work for my hair?
While our products work for all hair types, we recommend consulting with a certified healthcare professional before using them for scalp-related issues.
Can children use the Hair Growth Serum and Clove Hydration Mist?
Yes, our products are safe for children aged six months and older.
How should I use the Clove Hydration Mist?
Simply spray the Clove Hydration Mist from roots to ends to hydrate your scalp and hair strands. Apply as needed and style your hair as usual.
Does my package have insurance coverage if I choose Express shipping at checkout?
Yes, both local and express shipping options include insurance coverage for your packages.
When can I expect to receive my order?
Shipping within the US typically takes 3-6 business days. Please refer to our Shipping policy for more detailed information.
What should I do if I haven't received my packages yet?
All packages are shipped through USPS and UPS. Once the product leaves our warehouse, we are unable to control the delivery process. Please get in touch with the shipping carrier for further assistance.
What should I do if I enter the wrong address?
If you have entered the wrong address, your packages will be returned to our warehouse.
How can I request a refund?
For refund inquiries, please reach out to us at our email addresscaldwell@inkresshop.com.We will guide you through the process.